Following government advice regarding COVID-19, the Safari Gate service is currently suspended.
The safety of our Guests and Employees remains our number one priority, and we stand united with the rest of Singapore to prevent the spread of COVID-19.

What is Safari Gate?

Safari Gate is your City check-in location, where your journey to the wild can begin. You will be able to purchase your tickets to Singapore Zoo, River Safari and Night Safari here, with transfers included if you wish. You can even start your souvenir shopping right at Safari Gate before your tour starts at any of the attractions (Singapore Zoo or River Safari or Night Safari).

Where and how can I buy tickets?

You can buy tickets on our website (you would have to redeem the tickets with the printed voucher at our counter at Suntec City), or at our counter at Suntec City, inclusive of transfers if you wish to.

When do I have to reach the boarding place (Safari Gate) for my journey to the parks?

Please reach 30 minutes earlier to the departure time.

Can I buy only the transfer ticket if I have already purchased the admission tickets to the parks?

Yes, you can. Just approach any of our friendly staff at our counter at Suntec City for more information.

Can I choose seats on the bus ride to the parks?

We regret to inform that seats are on a first-come-first-served basis.

How do I purchase the return ticket to Safari Gate at Singapore Zoo or River Safari or Night Safari?

You can approach any of our friendly staff at our counter at the Singapore Zoo or River Safari or Night Safari to purchase the return ticket.

Do I need to make reservations for the transfer tickets to the parks?

It is recommended to make reservations through phone booking or through our website as we can only accommodate a fixed number of passengers.

How long can I stay in the parks?

You can stay for as long as you want. Our hourly departures enable you the option of touring around freely without worrying about the departure time.

What time does Singapore Zoo or River Safari or Night Safari close?

Operating hours of Singapore Zoo: 8.30am to 6.00pm
Operating hours of River Safari: 10.00am to 7.00pm
Operating hours of Night Safari: 7.30pm to 12.00mn

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